01
Capture the evidence
Collect roof photos, inspection notes, carrier estimates, and measurement reports before and during the build.
FIELD TO OFFICE. ONE CONNECTED WORKFLOW.
From roof inspection to supplement resolution.
Bring field photos, claim documents, and office review together—so your team can build supported supplement packages and track what happens next.
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Field evidenceStart with photos and claim documents.
Clear handoffsConnect field and office review.
Human reviewYour team decides what goes out.
Next stepsKeep unresolved items in view.
Coming next · Proposed office workflow
One claim. Field and office working together.
A preview of the proposed first back-office release. Request a demo to discuss current availability.
02
Review what needs attention
Review potential scope gaps, connect supporting evidence, and request missing photos from the field.
03
Prepare the supplement package
Review the items, quantities, prices, and documents before approving a package for submission.
04
Track the response
Record carrier decisions, follow up on unresolved items, and keep requested, approved, and paid amounts separate.
Your team reviews the evidence, confirms prices, and approves what goes to the carrier.
Built around your team
Clearer handoffs. Supported documentation.
For roofing contractors, office teams, and supplementers—from what the field captures to what the carrier still needs.
At the roof
Evidence starts in the field.
Photos and inspection notes give the office context for reviewing the claim. Before and during the build, document the conditions behind each potential supplement item.
At the desk
Review turns evidence into a request.
Owners, office staff, and supplementers bring the same judgment to the task: check the scope, confirm the supporting documents, and decide what to ask for.
Explore roofing supplement softwareComing next
A connected back office.
Planned capabilities for the expanded supplement workflow.
Specific evidence, clear requests
Link evidence to individual supplement items and ask the field for specific missing photos.
Review before approval
Keep pre-build and post-build supplements on the same claim, with package checks and document previews before approval.
Follow each response
Preserve submission rounds, record item-level carrier responses, and track requested, approved, paid, and outstanding amounts separately.
Coming next · Proposed package
The documents behind a supported supplement.
The proposed workflow assembles reviewed claim information into a package your team checks before approving it for submission.
The core package
- A cover letter
- An itemized supplement
- A supporting photo report
- Measurement reports and selected supporting documents
Document the completed work
- Final invoice
- Certificate of completion
- A separate depreciation-release section
Keep the depreciation request separate from new supplement items.
LET’S TALK ABOUT YOUR WORKFLOW
See where GapProofs fits your team.
Request a demo to discuss your field-to-office process and which capabilities are available now or coming next.